At Sara Foods, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.sara-foods.com or make a purchase from us.
1. Information We Collect
We collect the following types of information when you use our website or services:
a. Personal Information
When you make a purchase, sign up for our newsletter, or contact us, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely by our payment partners)
b. Non-Personal Information
We may also collect non-identifiable data such as:
- Browser type and device information
- IP address and general location
- Pages visited and time spent on our site
- Cookies and tracking technologies (for analytics and personalization)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Communicate updates, offers, or support information
- Improve website performance and user experience
- Send marketing emails (only with your consent)
- Prevent fraud or misuse of our services
- Comply with legal and regulatory obligations
3. Cookies and Tracking
Our website uses cookies to:
- Remember your preferences
- Analyze site performance
- Provide a smoother shopping experience
You can choose to disable cookies through your browser settings, though some parts of the site may not function properly if you do.
4. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to any third parties.
We may share data only with:
- Trusted service providers (payment gateways, logistics, email delivery services) who help us operate our business
- Legal authorities, if required by law or to protect our rights
All third-party partners are bound by confidentiality and data protection agreements.
5. Data Security
We use industry-standard security measures such as SSL encryption and secure servers to protect your personal information.
However, no online system is 100% secure, and we cannot guarantee absolute data security.
6. Your Rights
You have the right to:
- Access and review your personal data
- Request correction or deletion of your data
- Withdraw consent to marketing communication at any time
You can contact us to exercise these rights (see Section 9).
7. Third-Party Links
Our website may contain links to third-party sites (such as payment gateways or social media).
We are not responsible for the privacy practices or content of those websites.
8. Children’s Privacy
Sara Foods does not knowingly collect data from children under 13 years of age. If you believe a child has provided us their information, please contact us to remove it.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us at:
📧 care@sara-foods.com
📍 Sara Global Ventures, Plot No. 25 A, Farhat Nagar, Jatwada Road, Chhatrapati Sambhajinagar (Aurangabad) – 431001, Maharashtra, India
📞 +91-9637775786
10. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.