Terms & Conditions
Welcome to Sara Foods!
By accessing or purchasing from our website www.sara-foods.com, you agree to the terms and conditions outlined below. Please read them carefully before using our website or placing an order.
1. General Information
This website is operated by Sara Global Ventures (“we,” “our,” “us”).
Throughout the site, the terms “you,” “your,” or “customer” refer to the user, visitor, or purchaser of our products.
By using our site, you agree to be bound by these Terms & Conditions, our Privacy Policy, and Refund & Return Policy.
If you do not agree with these terms, please refrain from using our website.
2. Use of Website
- You must be at least 18 years of age to make purchases on our website.
- You agree to provide accurate, current, and complete information when creating an account or placing an order.
- You are responsible for maintaining the confidentiality of your login credentials.
- Any unauthorized use of the website may result in termination of your account.
3. Product Information
- We make every effort to display our products accurately, including descriptions, images, and prices.
- However, minor variations in color, texture, or packaging may occur due to natural differences or digital display limitations.
- All products are intended for personal consumption and not for resale unless authorized.
4. Pricing & Payment
- All prices are listed in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.
- Prices and offers are subject to change without notice.
- We accept online payments through secure payment gateways such as Razorpay, Paytm, or other partners.
- Cash on Delivery (COD) may be available on select orders.
- We reserve the right to cancel any order in case of pricing or stock errors.
5. Shipping & Delivery
- We ship across India through trusted courier partners.
- Delivery times may vary depending on your location and logistics availability.
- Once dispatched, tracking details will be shared via email or WhatsApp.
- Delays caused by external factors (courier delays, natural disasters, lockdowns, etc.) are beyond our control.
For details, please refer to our Shipping Policy or Refund & Return Policy.
6. Cancellations, Returns & Refunds
Please refer to our Refund & Return Policy for details on eligible cases, timelines, and process.
7. Intellectual Property
All content on this website — including logos, product images, graphics, text, and designs — is the intellectual property of Sara Global Ventures.
You may not reproduce, distribute, or use any part of this site without prior written permission.
Brand “Sara” is the Registered Trademark of our parent company Sara Seeds Agri Tech Private Limited.
8. User Conduct
You agree not to:
- Use this website for any unlawful purpose
- Upload or transmit viruses or malicious code
- Interfere with the site’s security or functionality
- Post false, misleading, or defamatory information
Any violation may result in immediate account termination or legal action.
9. Limitation of Liability
- Sara Foods shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Our total liability, in any case, shall not exceed the amount paid by you for the product.
All food products should be stored and consumed as per the label instructions. We are not responsible for misuse or allergic reactions.
10. Third-Party Services
Certain services (like payments, logistics, or analytics) are provided by third parties.
We are not responsible for their performance, data handling, or downtime.
11. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Chhatrapati Sambhajinagar (Aurangabad), Maharashtra.
12. Contact Information
For any queries regarding these Terms, please contact us at:
📧 care@sara-foods.com
📍 Sara Global Ventures, Plot No. 25 A, Farhat Nagar, Jatwada Road, Chhatrapati Sambhajinagar (Aurangabad) – 431001, Maharashtra, India
📞 +91-9637775786
13. Updates to Terms
Sara Foods reserves the right to update or modify these Terms & Conditions at any time.
Changes will be effective immediately upon posting on this page. Please review this page periodically for updates.